Our Guarantee Policy
At Stitchinate, your satisfaction is our top priority. We proudly stand behind the quality and craftsmanship of every product we offer. That’s why we provide a 30-Day Satisfaction Guarantee.
What We Guarantee:
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High-Quality Products – Every item is carefully selected and inspected before shipment.
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Safe and Secure Shopping – Your personal information is protected with industry-standard security protocols.
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Fast and Reliable Delivery – We work with trusted carriers to ensure your order arrives on time.
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Easy Returns – If you're not completely satisfied, you can return your item within 30 days of delivery.
How It Works:
If your item arrives damaged, defective, or not as described, contact us within 30 days of receiving your order. We will arrange a replacement or refund with no hassle.
To Start a Claim:
Please contact us with your order number, a brief description of the issue, and photos if applicable.
Our customer service team will respond within 24–48 hours to assist you.
Note: Items must be unused and in their original packaging to be eligible for return, unless they were damaged or defective upon arrival.